The Fox River Guarantee

No receipt. No photos. No judgement.
 Just the socks in question and a company that stands behind them.

We've been making socks in the USA for over a century. Double shifts. Deployments. A day that just won't end. We know what you put your socks through, and we stand behind every pair. If yours don't hold up, for any reason, we'll make it right.

Fill out the form below, then send your CLEAN socks back to us. Once we've got them, we'll email you a code good toward any pair on foxsox.com up to the value of what you sent back.

Start Your Claim
How It Works
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1. Fill out the form

Complete our short online claim form. Style name and purchase date help, but aren't required.

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2. Send the socks

Pack up your CLEAN socks with your RMA number and send them back. 

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3. Receive your code

Once we have your socks, we will email you a code to order a replacement pair.

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4. Pick your pair

Redeem the code at checkout for any style, any color, up to the value of the socks you sent back.

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Knit for the Long Haul

Didn't hold up the way you expected? We don't ask why, we just make it right. Send them back, and we'll get you a code toward a new pair, up to the value of what you sent in.

Start Your Claim

Bought your socks in the last 45 days?

Standard returns and exchanges are for unworn socks in new condition, purchased within the last 45 days. If that's you, head to our returns page at the link below.

FAQ
Do I need a receipt?

Nope. No proof of purchase, and no photos of the socks either, just the socks themselves and a short form.

Do I need to know the exact style name or number?

It helps us process your claim faster, but it's not required if you don't have it handy

What if my socks aren't clean?

We ask that returned socks be clean before shipping. It keeps the process moving smoothly for everyone on our end, including you.

Who covers the cost of shipping my socks back?

Shipping your socks back to us is on you. Once your claim is verified, we'll cover the cost of shipping your new pair.

How long does the whole thing take?

Please allow 7–14 days from when we receive your socks to when your redemption code arrives by email.

Should I start a Guarantee Claim or Return?

If you bought your socks within the last 45 days and just want to send them back for reasons like, wrong size, changed your mind, not the right fit, a standard return or exchange is faster. It just requires the socks to be in new condition, and skips the shipping-back-and-forth of the guarantee's verification process. Head to our returns page to start that instead.

Still Have Questions?

Find answers to frequently asked questions, more about our returns policy or connect with our dedicated customer service team.