Don't worry if you forget your password, recovering it is easy. Just click "My Account" at the top of the screen, enter your email address and click "Forgot Password". We will email that address with a link to reset your password so you can login again.

Yes, it's easy to save your information so you don't have to re-enter it. Just create a new account by clicking the "My Account" button and then click " Create Account" under the "New Customers" heading on the left. Once you've created an account, you can login before you start shopping by clicking on "My Account" and entering the email and password you created your account with and clicking "Sign-in". Alternatively, once you have added items to your cart, you can login during the checkout process by clicking "Log-in" under the email field.

You can check to see if the order has been fulfilled under the "My Account" section of the site. At the top of the site, click "My Account". It may prompt you to login if you are not already logged in. Once logged in, you will see statuses for individual orders shown on this screen. To review more detail about what was ordered, where it was shipped, etc. click on the Order Number at the beginning of the row.

If you've already placed your order, you will need to call our Customer Service department so they can cancel your order and help you re-book a new order. They can do so over the phone or they can cancel it and you can place a new order online.

Yes! We do have electronic Gift Cards. Electronic Gift Cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.Gift cards expire 5 years from the purchase date if unused.

Once you click "Checkout" in your cart, you will see a field labeled "Gift Card or Discount Code". Type in the code and click apply. If you get an error message, check the code again and re-enter it. If you continue to get an error, the discount code may be expired, already used or invalid.

The discount code is either expired, already used or invalid. Click the gray "X" in the circle next to the code to remove it from your cart.

Orders are processed in the order they were received and prioritized based on the shipment method selected.
We will ship orders only on Monday-Friday (weekdays), excluding US federal holidays including New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Fox River is also closed at various times for additional days surrounding holidays and production schedules.

If you choose to upgrade your shipping beyond ground shipping, your order must be placed by 12:00 p.m. CST Monday - Friday to go out the same day. Orders with upgraded shipping are processed first. We cannot ship overnight on weekends or holidays.

Orders placed after 12:00 p.m. CST may not ship until the following business day. If you select 1- or 2-day shipping, the first day of delivery counts once it leaves our building. Example: If you order at 1:00 p.m. CST on Thursday, Friday is the day your order will leave our building. If you selected overnight shipment, you would receive your order on Monday. If you selected 2-day shipping, you would receive your order on Tuesday.

Shipments to Post Office Boxes (PO Box Addresses) can only ship via U.S. Postal Service Ground Carrier. Priority carriers cannot deliver to PO boxes. Military addresses can only ship via USPS and can not ship via UPS or FedEx.

FoxSox.com ships to all of the United States, Canada and these international countries: Australia, Austria, Denmark, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Netherlands, Norway, Spain, Switzerland, and the United Kingdom.

To make a return for an order placed on this website FoxSox.com, please start your return here. Visit our returns page for more information.

To return a product purchased from another retailer (online or in a store), you'll need to contact the retailer you purchased the product from and follow their return processes. If you have questions about this, please see our Returns page.

At Fox River, we are serious about delivering the highest-quality socks for our customers. Simply stated, if you are not satisfied with the quality of our product, we will provide a replacement. Check out our guarantee page for more info.

You can enter your email address here. You'll immediately receive an email with a 20% discount that you can use on your first order. Note that the initial code can only be used on one order per customer and some exclusions apply, see email for details.

If you'd like to unsubscribe from our mailing list, simply click the "Unsubscribe" link in any of our emails.

All of our socks are made in the United States of America. Most of our products are knit right here in Osage, Iowa by 200 of the friendliest folks you could meet. 

Generally, your shoe size is a reliable indicator of your sock size. Simply refer to our size guide page for more help in selecting the right size! 

Actually, our crafting socks aren't intended for wearing. They're specifically designed for crafting fun sock monkeys! If you're searching for socks to wear, check out our Red Heel collection instead.

Socks that wick moisture keep your feet dry and comfortable. Moisture against the foot causes friction and friction leads to blisters.

So the best way to prevent blisters and other foot discomfort (such as cold feet in the winter, hot feet in the summer) is to wear socks that wick moisture away from your foot.

Wools, acrylics, CoolMax® and Thermolite® are just some of the fibers that wick moisture to keep you feeling comfortable no matter what the conditions.