Customer Care
HERE TO MAKE FEET HAPPY
Fox River Customer Service is here to help you find the right products and answer your questions.
SEND US AN EMAIL
If you can't find an answer in our handy Frequently Asked Questions, the easiest way to reach us is to just drop us a line.
BY PHONE
1-800-247-1815
Press 2
Monday—Friday
7:30 a.m. – 4:30 p.m. CST
Closed Holidays
BY MAIL
FOX RIVER SOCKS
PO Box 298
Osage, Iowa 50461-0298
United States
MORE WAYS WE CAN HELP
Have questions about the ordering process or our products? Check our our handy FAQs.
FREQUENTLY ASKED QUESTIONSHave an unopened product to return or exchange? A product defect, we sure hope not.
RETURNSSizing Guides
Have a question on what size you should buy?
SOCKS
HERE'S A HINT, IT'S ALL ABOUT SHOE SIZE!
Basically, products come in a few different size scales based on their production cycle and type.
Common sizing is shown above, but you'll find the best indicator of size by clicking on the "View Size Chart" hyperlink under the size box on each product page.
HANDWEAR
PUT YOUR WHOLE HAND INTO IT. HANDWEAR TAKES JUST A BIT MORE WORK TO SIZE.
Measure the circumference of your dominant palm (writing hand) at the knuckles in inches.
Compare this measurement to the chart above to select the size of your next favorite glove, mitten or Glomitt.
Example
If the circumference of your palm is 8.25", you should select a size MEDIUM.
CARE INSTRUCTIONS
How should I take care of my new favorite Fox River items?
SOCKS
Machine wash warm, inside out. Do not bleach. Tumble dry on low. Do not iron. Do not dry clean.
Note: Care Instructions are listed on each product page and on every package.
HANDWEAR
Hand wash, warm with mild detergent or soap. Gentle hand wring. Dry flat.
